Dear customer:  

​Thank you for choosing the products of Shenzhen Korno Import & Export Co., Ltd. Korno always puts the customer first and takes "customer-centric" as service aims to keep improving the quality of our service. Please read the following warranty service terms carefully after purchasing.

A．WARRANTY

1.We provide 12-Months warranty for the detector and 3-Months warranty for the accessories.

2.We have free calibration once a year during the entire products' service life. (freight is not included)

3.From the date of purchase, quality problem occurred under normal use during the warranty period, you can enjoy free maintenance services. Note: required working conditions: Temperature : -30~50℃ relative humidity:0-90%RH pressure:0-200Kpa air environment: no interference gas, no dust

B．LIMITATION

(Note: Warranty will not be provided in case of the following circumstances.)

1. Man-made damage

2. Damage caused by natural disasters

3. Exceeds the warranty period

4. Unauthorized disassembly and modification

5. Purchase through non-legal distribution channels

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C. SERVICE GUARANTEE

1、Maintenance within the scope of warranty does not charge maintenance fees, replacement parts costs.(freight is not included)

2、Maintenance without the scope of warranty does not charge maintenance fees, but replacement parts will be charged at a discounted price.  

3、 All the complaints will be responded within 24 hours.

4、 Address: 2nd floor,Innovation Building,Qixing Creative Industrial Park,Baotian 1st Road,Xixiang Town,Bao'an District,Shenzhen City, Guangdong Province,China.

Quality is the life of our product, and reputation is the foundation of our enterprise!

Shenzhen Korno Import & Export Co.,Ltd.